Attorney Support Packages
You're not failing. You're carrying too much.
Dispatch Tailor gives solo attorneys dependable administrative support, under your supervision, so your time goes to legal work. Our team includes Clio-certified professionals, and we work inside whatever systems you already use. Choose the package that fits the problem you feel most right now: missed inquiries, matters and invoices that stall, or an office that still runs through you.
At a glance
Each package includes everything in the one before it.
*Our target for requests received by 2 pm your time on business days. Later requests are handled the next business day. The last row is an illustration that assumes a $300/hour billing rate; results vary by practice, inquiry volume and billing rate.
Front Desk: $950/month
Catch more new client inquiries.
When you're in court or with a client, new inquiries get a prompt response. We respond, schedule, remind and follow up, so more prospects become consultations.
What we handle:
Responding to new inquiries from email, web forms and voicemail with an administrative reply and scheduling help
Booking consultations on your calendar and sending reminders Following up with no-shows and undecided prospects, using wording you approve
Sending intake forms and collecting the answers
Gathering intake information for your conflict check (you run and clear all conflicts)
Adding the court dates and deadlines you provide to your calendar
Inbox sorting and file organization, following rules we set together at onboarding
What you get each week: a short report showing new inquiries, consultations booked and followups completed.
What you get each week: a short report showing new inquiries, consultations booked and followups completed.
Everything in Front Desk, plus attorney-approved follow-up that keeps open matters organized and invoices moving.
What we add:
Matter opening and closing checklists
Filling in your engagement letter templates for your review and signature
Sending clients status updates that you have approved
Following up with clients for missing documents and signatures
Confirming appointments and keeping a status log in your practice management system
Sending invoices and attorney-approved payment reminders
Keeping your practice management system clean and up to date
Coordinating with your bookkeeper or accountant
What you get: a weekly summary plus a monthly practice health report that flags stalled matters, unpaid invoices and missing paperwork.
Practice Flow: $1,800/month
Keep matters moving and get paid faster.
Your recurring admin, documented and handled. Everything in Practice Flow, plus a named US-based Chief of Staff who leads your account, learns how your firm works, writes it down in your Pattern Book, and makes it run more smoothly every quarter.
Your Pattern Book, A living operations manual for your firm: how you work, the wording you approve, what we handle and what comes to you, and every exception worth remembering. Your practice depends less on any one person's memory, and a trained backup can step in smoothly.
What we add:
A named US-based Chief of Staff as your main point of contact, supported by a trained backup
Your Pattern Book, built in the first 90 days and kept current
A 90-day friction map showing where time and follow-through are slipping
A goal of removing 2 to 3 recurring admin bottlenecks each quarter
Tracking how many inquiries become signed clients
Following up with referral sources and past clients Managing vendors and software subscriptions
Compiling transaction records and draft trust account reconciliation reports for you or your bookkeeper to review (we never handle client funds or sign reconciliations)
A weekly check-in call and a quarterly operations review
What you get: fewer things on your mind, a clear view of how your practice runs, and a quarterly report on the admin hours you no longer need.
Practice Flow: $1,800/month
Keep matters moving and get paid faster.
how it works
Connect
Get to know you call (free)
We walk through your week together and map 8 to 12 tasks we can take off your plate.
2. set up
We sign an NDA and a one-page scope that spells out what we do and what only you do, then connect to your systems and set up your templates.
3. ongoing support
Our team works inside your own email, calendar and practice management system, whichever one you use. You approve anything that speaks for your firm.
Every package includes:
A signed NDA, plus written confidentiality and data security practices
A one-page scope: "What we do / What only you do"
A same-business-day response target for requests received by 2 pm
A 90-day starting term, then month to month, with a check-in at 90 days to make sure your package fits the support you actually use
Unused support time rolls over for one month
No surprise bills: in a busy month, you choose whether to add extra time
optional add- ons
Available with any package and billed. separately
finance add- ons
Delivered by our accounting partner and coordinated by our Dispatch Tailor team. You keep control of all accounts and financial decisions.
marketing add- ons
Stay visible to clients and referral services without every writing a word yourself. Every marketing package is written in your voice, follows your brand, and is delivered on LinkedIn plus one other channel of your choice. You review and approve every piece before it’s published, so you can confirm it meets your state’s attorney advertising rules.
Available with Practice and Grow Ops packages.
The Presence builds a steady, professional presence so your name stays in front of the people who send you work.
The Profile adds a monthly long-form article that shows your expertise and gives prospects a reason to choose you.
The Authority adds a monthly newsletter that keeps past clients and referral partners engaged, so you stay top of mind when they need an attorney
Dispatch Tailor provides administrative and operational support to licensed attorneys and law firms. We are not a law firm, do not provide legal advice, and do not perform work that requires a licensed attorney. All client communications, legal decisions, filings, conflict decisions, trust account decisions and engagement decisions remain under the attorney's supervision and responsibility.